Box Office Assistants, Edinburgh Science Festival 2025


Pay: £12.21 per hour + holiday pay
Hours: full-time / short term contracts (festival period, including weekends)
Location: Festival Venues around Edinburgh

We are looking for Box Office Assistants to join our Festival Team from 2 April – 20 April 2025!

Apply now


Are you passionate about science and eager to be a part of one of the most thrilling events in Edinburgh? Here's your chance! We're on the lookout for dynamic and enthusiastic Box Office Assistants to join our team for the upcoming Edinburgh Science Festival.

About the Role:

As a Box Office Assistant, you'll be at the heart of the festival, playing a crucial role in creating a seamless experience for our visitors.   The role focuses on assisting customers making bookings over the counter, through our website and handling any telephone enquiries. In addition, you may be required to assist with sponsor and other complimentary ticket bookings.

This is an ideal opportunity for individuals who wish to build on their existing box office and customer service skills in a high-pressure Festival environment.

Your responsibilities will include:

  • Assisting customers with ticket purchases and enquiries.
  • Providing exceptional customer service to ensure a positive Festival experience.
  • Sharing information about the exciting events and exhibits at the festival.
  • Collaborating with the Festival team to maintain efficient box office operations.

The Box Office team are based between the National Museum of Scotland and City Art Centre, Edinburgh. We operate a box office counter at each of these venues and operate a telephone room. During the Festival, the Box Office is usually open 09.30am–6pm daily, but occasionally stays open later for some events.

About You:

  • You will have excellent customer service and communication skills.
  • You are comfortable with technology, especially ticketing systems.
  • A passion for our work and a friendly, approachable demeanour. 
  • You will also thrive in a fast-paced, dynamic environment. 
  • You will enjoy the flexibility to work evenings and weekends during the Festival period.

Ready to be a part of something extraordinary? Apply now and be a key player in bringing the wonders of science to life at Edinburgh Science Festival!

 

How to Apply:

Click the link below to visit our dedicated careers portal. Please note that only applications submitted via our careers portal will be considered.

To view the job description, click the link below:

https://drive.google.com/file/d/1BJcg9dcCwQePDcsGg8rL7b5-aG02oSH5/view

 

Please note:  By the start of any employment with Edinburgh Science, you must have the right to work in the UK and documentary evidence to support this. 

 

Closing date: Sunday 16th February 2025, 11:59PM 

Interviews will be held: W/c 24 February 2025

 

At Edinburgh Science we welcome applications from all backgrounds because we believe that bringing together people with different perspectives, ideas and experiences always leads to better discussions, decisions and results.


Apply now

Opportunities

  • Front of House Assistants, Edinburgh Science Festival 2025
    Apply before 11:59pm on Sunday, 16th February 2025

    Pay: £12 per hour + Holiday pay*
    Hours: full-time/part-time short-term contracts (festival period, including weekends)
    Location: Festival Venues around Edinburgh

    *Rate increase effective from 1 April 2025 to £12.21 per hour + holiday pay

    Find out more

Edinburgh Science

Edinburgh Science Foundation is an educational charity that inspires people of all ages and backgrounds around the world to experience the wonder of science and technology. Best known for Edinburgh’s annual Science Festival – the world’s first science festival and still one of the world’s largest – and for our Learning programmes that sees Generation Science tour Scotland and bring science to life in classrooms throughout the year and promotes STEM careers to teens through initiatives such as Careers Hive. An increasing worldwide element shares our content, passion and expertise more widely through an extensive portfolio of international projects.

Our mission is to inspire, encourage and challenge people of all ages and backgrounds to explore, understand and engage with the world around them and to communicate the educational, social and economic benefits of science and technology.

 

Our language is that of live experiences that amaze, inform and entertain in equal measure. We put the customer first whether they are the public, school teacher or pupil. We want to be the best before we are the largest. We thrive on creativity, rely upon professionalism and insist on accuracy. We believe in testing what we do assuming that rarely can an event not be improved. We respect and nurture the partnerships on which we depend for support, people and ideas. We know we are only as good as the people we work with and so value them all, here and abroad.